13 Things (OK maybe a few more than 13) We Do Better Than All Those Other Computer Guys:

1.

90 DAY 100% MONEY BACK GUARANTEE.

We know how important your network and computers are to your business. That is why we guarantee that once you hire IT Support LA, we will work quickly and efficiently to find and fix your daily computer woes. Our trained IT experts will ensure your network is optimized for performance and security. If you are not happy after 90 days, simply let us know and your cost will be refunded - no questions asked.

2.

NO CONTRACTS.

Who likes contracts? Companies that have sub-par work and a contract is the only way to keep customers. We don't think of our customers as hostages that need to be held in place with a contract to keep coming back. Instead we prefer to show you with our experienced professionals and quality work. Once you see how important you are to us, you will keep coming back.

3.

WE ANSWER PHONES LIVE

It’s never any fun calling someone when you need help right away and get a recorded message, or worse, voice mail. That’s why we make a point to answer our phones every time they ring. During work hours, we always have the phone covered, so when you call, you can talk to a real person and get your request started on.

4.

WE’LL RESPOND WITHIN 60 MINUTES OR LESS – GUARANTEED.

We guarantee that your phone-in support call will be either answered immediately or returned within 60 minutes or less (during normal business hours) by an experienced technician who can help.

5.

100% CERTIFIED SUPPORT TECHNICIANS AND ENGINEERS.

When you call those other computer guys, you are never sure who you are hiring. With us, you know you are dealing with support technicians and engineers that are 100% certified. As important as your IT systems are to you, trust them only to certified professionals.

6.

QUICK RESPONSE SERVICE.

If you are experiencing an emergency or even if it’s just a day-to-day computer issue, we have the ability to help you ASAP. With your permission we can log in to your computer remotely to resolve your issue so you don’t have to wait while we drive to you.

7.

COMPLETION OF ALL PROJECTS WITHIN YOUR BUDGET AND TIMEFRAME.

You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line mystery bills that don’t outline what you’re paying for.

8.

WE ARE PROACTIVE.

Unlike other computer support companies that wait for something to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that we are monitoring your network 24/7.

9.

ACCURATE BILLING.

We understand that every business has budgets and timeframes, so do we. So, there will be no surprises. You know what you’re getting plain and simple every step of the way.

10.

WE ARE BIG ENOUGH TO HANDLE ANY COMPUTER PROJECT, AND SMALL ENOUGH TO GIVE YOU THE ATTENTION YOU DESERVE

Our clients tell us that working with friendly, polite, and good-humored engineers is as important as the skills and service they provide. Having frequent communication and close relationships means your entire team will be more productive, and having happy staff will ultimately lead to happy clients.

11.

VENDOR MANAGEMENT.

We provide you a single point of contact for all vendor related issues. Instead of contacting 10 different vendors, they contact us. This eliminates your stress of juggling multiple vendors and frees up your time to focus on your business.

12.

WE LISTEN FIRST AND OFFER SOLUTIONS SECOND.

We will work with you in solving your problems and/ or meeting your needs and keep you involved with what we are doing. We like to think of it as a strategic partnership.

13.

WE GIVE YOU A HELP DESK.

Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our toll-free support phone number.