Our Testimonials

We use IT Support LA and our agency couldn't be happier with their services. The turnaround time is great when request are sent and their follow up in making sure we are pleased with the end results are greatly appreciated.

Keep up the good work guys!

We were very pleased with the courtesy and professionalism of the technicians who completed the job quickly and efficiently at a very competitive rate.

We also appreciated how the techs went out of their way to be unobtrusive so as to create minimal disruptions to our daily operations.

Andrew is always willing to assist 24/7. He gets the job done efficiently. Once he gets into the computer and takes care of the issue, everything works well. He makes it easier to work remotely during these uncertain times. Andrew is the best IT!!

I had some Network issues and I grew tired of having my IT guy coming and check any issue after a week of annoyance, and then having him nickle and dime me for anything he does. I was referred to IT Support LA by another colleague who told me only good things about them and they had this amazing offer of 2 hours free IT consultancy which I took and what I like the most was that they were listening to my issues and suggesting solutions that I actually understood, using a language I actually understood and not that computer jargon some people are using.

They respond to all my issues within 60 minutes and solve all my issues same day and after they do, they even explain and educate me what I did wrong or what happened so that I will be aware of that issues next time. I appreciate all the help and expertise!

We had an IT guy we used to call whenever we had an issue and he would come and fix the issue. I always thought this is how IT works until I met the team at IT Support LA.

They brought up issues that I wasn’t even thinking about. Yes, I was backing up the information or at least I thought I was. They made me realize I haven’t even checked out if I can restore from back up.

I had no documentation of anything. I had to disaster plan. My IT guy had all the passwords and maps and I didn’t have anything. Suddenly I felt I lost control of my own company.

Hiring them to fix all the issues was a very smart business decision. Now I feel in control of my business yet not worry about my IT at all. They run reports every quarter and showing me that everything is running smoothly and whenever there is an issue, usually they fix it before I even aware of that.

I can finally see how IT really should be running

As a managed service company, we know that customer service is the only thing that can give us a competitive edge over other companies. That is what I use IT Support LA for all my IT requirements. They give me exactly what I need and within less than an hour, no matter when I submit the request.

This was a tremendous help for us , providing better and faster quotes over to our clients and securing their business. I do not think there is anybody who could have served our account better than IT Support LA.

IT Support LA has been a God send whenever we’ve had to have any IT services delivered to our clients out on the West Coast.

IT Support LA has been very helpful to us, since we are based on the East Coast.

From all aspects on the installation of Cisco Switches, to store openings, to support for special events, your services are by far professional and 100% satisfactory.

This is both from our clients perspective, and from ours as well.

After several months of failed promises and missed deadlines with our previous IT provider, we fired them and hired Igor and the team at IT Support LA. What a difference! They came in, cleaned up the mess and didn’t charge us an arm and a leg. Take my advice and forget all of the other so-called “computer experts” in Los Angeles. Igor is the only IT consultant who will tell you the truth and give you real solutions that work the way they are supposed to. I cannot say enough good things about them!

WOW! That is all I can say about Igor and the team at IT Support LA! It’s so nice to know that our entire network is handled so I have one less crisis to deal with in my already crazy-busy schedule. I’ve worked with a number of other computer consultants in the past and no one can touch their level of service or expertise.

I like being able to call for IT help and get a near-immediate response. Recently I arrived at my office to find that I was unable to access documents on the network server from my workstation. I was under a court deadline and needed immediate access to the documents. I called IT SUPPORT LA for help. Within 60 minutes I had a tech working on the problem. I don’t spend valuable (billable) time solving IT problems. Also, having IT SUPPORT LA do the IT work has provided invaluable continuity of the IT solutions used in my law firm. Thanks!

Before hiring IT Support LA, our network would go down regularly, run slow, and even run into the occasional virus. Since signing up for their network maintenance plan, we haven’t had one single issue. I’m VERY glad we hired these guys to support our network.

We are very happy with our selection of IT Support LA to help us with any technology projects and on-going IT needs.

They are working very closely to us to udnerstand our business better and to recommend what will work for us.

We have a bad expereince with previous IT providers in the past, and we are extremely happy that they managed to restore our trust in outsourcing IT.

We have many different projects that require panctual, precise and knowledgeable IT work.

In additon, we cannot sustain any downtime and most of the work has to be during working hours.

For years, Igor and IT Support LA answered our call when we needed them the most and provided a 100% satisfactory work.

We know we are tough crowd as we deliver top of the line fashion products and IT Support LA has managed to keep up to our standards.

They have saved us in many occassions and for that we are forever grateful.

Yuri over at IT Support LA will jump through any hoops to get you what you need and the service offered by IT Support LA is unmatched by any provider I've dealt with in the past. Using IT Support LA just once will have them doing whatever they can to beat prices, offer service and value to ensure they get your return business.

IT Support LA makes my life and my job easier and for that I am grateful

IT Support LA has helped me to lay down the IT foundations I needed for my growing business.

Now that my practice accelerates and we need to make sure everything is backed up and running well, their design at early stage really helped us transition to bigger and more complex infrastructure without us suffering from any lack of process or design flaws.

IT Support LA has been crucial to my growing business and I really don’t think I would be relaxed about growing my business if I didn’t have them and had to “figure out things” on the fly like others have to do. I truly cherish their expertise and everything they have done for my practice.

With our many luxury retail stores in the greater Los Angeles area, IT Support LA is our number one choice concerning all technical service needs. We began working with one of their technicians for a small network issue at a store two years ago. Since then, with their regular professionalism, technical acumen, and swift response to resolution- we now turn to them for most of our computer system needs, at all of our stores in the area. In addition, they have provided us with excellent white-glove assistance for computer system moves, as well as convention center show setups and support. As a project manager, I do not see their high level of planning insight, or service summary reports come from anyone else. I would recommend IT Support LA for any type of business, for all technical services or tasks.

In our line of work, we need to have very good data security and data backup to protect our clients’ data. Now that IT Support LA has set up my backup, I have complete peace of mind that it’s all safe and secure – and it’s great not having to worry about my clients’ data. I feel that it’s much better to have a total backup solution that you just don’t need to worry about.

Technology is something I always enjoyed learning about. As a business owner, I like to face challenges related to my business and sometimes IT is part of it. It gives me satisfaction to solve minor issues that my employees have, however, with time it becomes tiring. As my company grows, there are more and more IT challenges that become a struggle for me to deal with. It was difficult for me to give up on controlling every aspect of my company but I learnt to let go and bring in professionals. IT Support LA grabbed my attention with their marketing and appealing approach. Once we discussed my issues and goals, I understood that this is the right company for me.

In addition to this, their offer of money back and no contracts really made my decision to give them a chance easy. Since then, they are in constant touch with me through emails, calls and reports. I receive monthly newsletters about whats trending in the technology today and even though I don’t do anything IT related anymore, which was really freeing, they still make me feel like I am on top of everything.

They are so local its amazing. I don’t have to worry about anything or get frustrated like I used to before. I don’t have to submit a ticket like some companies require and wait hours for a response like Im another task on their computer. I can chat with them instantly, call them or email my account manager and someone will remote instantly to check out my issue. If its more complex, within 30 minutes someone is coming by and solves our issues on the spot.

What amazes me the most is their billing service which never nickel and dimes me. The bill is flat, always on time and properly adjusted. I can plan my company budgeting years ahead knowing that my IT cost is exactly the same every month. I speak to many colleagues and I know this is something that none of them can say about their organization.