Effective Setup Tips for Microsoft Teams

Microsoft Teams is a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. ...

Apps for Better Customer Service

Is the customer always right? Not necessarily. Customer Service involves a heavy degree of diplomacy. Paying attention to your customer experience directly impacts your bottom line. ...

Effective Management for BYOD (Bring Your Own Device)

Bring your own device (BYOD) has been around since the first cell phone appeared on the scene. That big, white phone that Michael Douglas used in the 1987 film ‘Wall Street’ is an example of BYOD. ...

Getting the Most from Your VoIP Phone System

The global pandemic brought the need to be able to run a business from anywhere to the forefront of corporate thinking. ...

Perform a Technology Review for the New Year

As the year is ending, it’s the perfect time to plan for the future. Most businesses begin the year with plans and hopes for improved operations and growth. ...

Introduction to Microsoft Viva Sales

Like it or not, sales make everything happen. Look around your home or office. The only way anything is there is because at some point, somebody sold it to somebody else – not counting the end consumer. ...

Getting the Most Out of Microsoft 365

With a global Market Share of 48.8% according to Statista, Microsoft 365 is the most popular of all major business productivity software, with Google’s apps running a fairly close second. ...

Are You Affected by the Rackspace Mail Exchange Outage?

If you are experiencing this outage firsthand and have no email, please reach out to IT Support LA for assistance with migration. ...

Avoid These Mistakes in Managing a Digital Workplace

On November 14, our blog highlighted ‘Effective Management for a Remote Workforce’, which dealt primarily with managing the workers and their productivity and morale. ...

The Main Vulnerabilities Exploited by Hackers

It’s like that saying, “More money, more problems”: More technology, more vulnerabilities – which invariably led to more problems. ...