Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet - sales due to lacking functionality or features? A new Voice over IP (VoIP) telephone system from IT Support LA may be in order. With our new VoIP solutions, you can rest assured that your business needs will be met and far exceeded.

It’s All in The Cloud – And This One Has a GOLD Lining!

As a Cloud-based system, military grade security protects the privacy of your phone data and ensures 100% reliable backups and storage. Voice and data are equally protected as they are now on the same network.

There is no equipment to buy, install, upgrade or replace: it’s all included with the service. No more juggling vendors – it’s almost absurdly easy to use, with no management burden on your end – it’s all taken care of in the cloud portal. VoIP frees up more of your valuable time to make calls and make money. Plus, the entire system will save you a bundle!

We All Love Gadgets!

Especially when they are simple to learn and use. These phones are cool – choose the colors you want and you’ve got space-age, state-of-the-art tech sitting on your desk, just waiting to provide a functionality that you’ll be amazed by.

Your voice communications happen anywhere, anytime and on any device – in or out of the office. You can route or twine your phones to take calls anywhere you need to. You can switch the call from your desk phone to your cell, go into the conference room and switch it to the speaker phone so everyone there can join in the meeting! All without a break in the conversation.

No worries when people relocate within the office – the cloud changes the extensions and assigns new ones when the need arises. Should they choose to, your employees can simply take the phone and move it to another office or cubicle. It couldn’t be simpler!

No time to listen to a Voice Mail message? Just read a transcript or print it out and put it in the client file.

Of course, there’s the Auto Attendant for incoming calls: simple to understand and easy for your incoming callers to reach the person they need. The Attendant will automatically change the menu for after-hours calls or weekends.

Have a dispute over what was said during a phone call? Listen to it back and verify what happened. All calls are recorded.

Create your own call groups, based on the time of day. If Tom works in tandem with Sally, but Tom is out and unavailable by phone – the call will be routed automatically to Sally.

No lost calls: If your internet goes out for any reason, the calls will automatically switch to the user’s smart phone or other mobile device.

Cool and Useful Features!

Have salespeople calling other states? Give them a local phone number with their own unique extension and Inbound/Outbound Caller ID.

  • Each user can have up to five endpoints – desktop, laptop, cell, iPad etc.
  • Text, Call, email with attachments or use the included WebFax.
  • Your teams can set up their own groups for Chat and Messaging.
  • Plenty of space: 2GB per user; file share and backup at 100Gb per user.

Let’s Talk Money

Our clients who have switched to VoIP have saved between 30% to 75% over the bills for their old analog phone lines. Just send us your typical phone and internet bills, and we show you very quickly how much money your company will save. Our system is a flat-rate per user with unlimited local and long distance calling.

We Set Everything Up – You Just Make the Calls

You can expect a smooth and easy transition: IT Support LA has been a VoIP provider for many years, and are extremely proficient in installing and maintain the system. Our experience and certified Project Managers will take care of everything. No hassles and no downtime for you.

24/7 Support

Once we have you all set up and enjoying the cost savings and incredible versatility of your new system, we will be there, 24/7. Your users will have unlimited access and support. As always, we deliver on our projects and take excellent care of them afterwards.

Time to Spare and Money to Save!

Grab your phone and internet bills and fill out the form on this page or call us today for a FREE Cost Analysis. You will be amazed!

VoIP Q & A

Q: What is VoIP?

A: Voice over Internet Protocol phone systems are used to make phone calls over the internet rather than traditional land lines. These provide excellent, low cost small business phone services. Finances Online provides statistics showing a wide range of savings by switching to VoIP, with the bulk of customers savings between 40% to 75% over land-based phone systems like AT&T or Pac Bell.

A prospective client can go straight to specialized VoIP providers, but most Managed IT Services and some less comprehensive IT consulting services provide excellent VoIP services as well. This is a great way to go because whatever IT support and services firm you use will take responsibility for the VoIP service as well as the network itself. This all-inclusive IT support and vendor management fits right into the offerings of a trop-notch Managed Services Provider.

The realm of IT Support Los Angeles has a plentiful supply of qualified VoIP systems providers.

Q: What is a VoIP phone number?

A: It is just like a standard phone number. A new client can opt for new numbers assigned by the VoIP provider, but for an established business, keeping the phone number is vital. The FCC ruled that ‘number portability’, the same ruling that allows you to retain your number when changing cell phone providers, must be offered to internet-based phone customers as well. Unlike cell phones, some geographical issues may arrive for companies that relocate far from the original area code. The new phone number can also be used on any internet-enabled device: laptops, tablets, smart phones etc.

Q: What is a VoIP Phone?

A: They look no different from any office phone but are packed with a full array of great communications features. It will have whatever your analog phone has plus much, much more. The phones available from different VoIP providers vary from vendor to vendor, but many of the basic features are consistent among the offerings.

Q: How does a VoIP platform work?

A: As the name implies, Voice over Internet Protocol translates your analog voice signal into a digital signal which is then sent as data over a broadband line using internet protocol , then instantaneously re-converted into a voice signal at the other end of the call. There is no lag – you will have as natural a conversation as if you were face-to-face.

Q: What is a non-fixed VoIP phone number?

A: Non-fixed means that the phone number is not attached to any physical address or business. Also known as a virtual phone number, it is usually not connected to a larger work network, and widely used for residential as well as business needs.

Q: What is a VoIP telephone call?

A: It is no different than any other phone call the user will ever make. What goes on between the time a caller speaks and the other person on the call instantly hears them is the invisible difference in how that voice data travels – through broadband lines rather than over phone cables.

One difference: If there is a disruption, rather than looking to AT&T or PacBell, a business need look no further than their Managed IT Services, internet, or VoIP provider for assistance.

If you have no current IT support, a simple Google search of ‘Managed Services Los Angeles’ will provide many options.

Your New and Redefined IT Experience Begins with a FREE Consultation.
Give us a call or schedule online today!