WOULD YOU have your gardener do your taxes?

Going Beyond Friends, Family and Favors to Market Your Business

Honestly, who hasn’t tried to leverage friends, family and favors to help build a business? It seems like a viable approach at first, but those who go down this road quickly realize the headaches rarely outweigh the benefits. Another pitfall is deciding to focus on expenses over experience, a choice which also yields maximum frustration, with low return on investment.

With IT Support LA, you don’t have to choose between costs and expertise, or go gray trying to have your friends or family members complete tasks you need done yesterday! In most cases, Unet Design winds up saving clients more time and money, while they enjoy the big-city talent for small-town prices. If that’s not enough, all of our work is backed by an industry-leading, 90-day warranty that includes several client features and conveniences that make for a stress-free, pleasant design experience which leaves clients smiling.

Mobile Responsive Designs

Today, with there being over 3.7 billion global mobile users, a standard is in place that says websites must accommodate the mobile market. Surprisingly, many owners don't know if they are, or not! Let us help and there will be no doubt your business is mobile ready, and web compliant.

Site Optimization

Your website may look good, but how does it stack up to search engines and visitor expectations? At IT Support LA, you will never have to pay extra to have your site designed to today's search engine optimization standards. It is just one of the many things we do to create added value for our clients.

90 Day Warranty

Just try to find a design team that stands behind their work as much as we do. We offer an unprecedented, industry leading ``Bumper to Bumper`` 90 Day Warranty on all of our digital designs, giving you, the client, the peace-of-mind that your project is in the best of care. How's that for accountability?

Customize your Payments

It's not only fun to work with our team, it's also quite comfortable and very affordable. We now accept all major credit cards, PayPal and Venmo, so our clients can receive what they need now, and pay for it later. How's that for customer convenience?

Custom Maintenance Programs

We make maintaining a web site easy and affordable for our clients. Whether its a new site we built, or an existing custom built or a template site; we can develop a custom maintenance program made to fit your exact needs, without being a drain to your budget.

Secured Project View Room

You will never to have to stop your day for us. As long as you have an Internet connection, you can view your project being worked on in real time, as well as send project comments, share and send images and files directly to our team, from anywhere life happens to take you.

Our Approach Is Different

We do things differently at Unet Design. We never force our clients to have ongoing relationships with us, or discourage them from taking ownership of their projects. Instead, we provide free “how to” text and video tutorials to clients, so they feel comfortable making changes to their website. We also make sure they always have unfettered access to their domain registrations, hosting accounts, and any subscriptions that were secured for their project. We leave the unethical, strong-arm tactics to the designers and agencies that don’t care to foster long-standing relationships with their clients. At IT Support LA, we focus on building healthy client relationships based on three core principles: trust, follow-through, and old-school work ethics. Give us a try; you will be impressed.

Frequently Asked Questions

IT Support LA provides free consultations, not with a sales person, but with our designers, so you always get the most accurate responses to your questions. However, there are some questions we can answer for you right now,without having a free consultation.

The following FAQ’s were compiled by our team, and based on the questions most frequently asked by our prospective clients. Feel free to contact us if your question is not on this page.

What is website design?

Basically, this is the art of putting together and implementing all of the elements that go into a website, but putting it in those simple terms is like saying that a heart transplant consists of simply taking out the old heart and putting in a new one. Read the further Q & As for specifics.

How to design a website?

First – do NOT underestimate the value of a great, engaging website. For many potential clients, this is their first glimpse of what you are like as a company. Having a boring, one-page site with some contact information and a paragraph about what you do is almost as bad as having no website at all.
Example: In our early days, when we were just beginning to carve out our place in the IT Support Los Angeles Community, clients expected us to have a website. As time went by, we expanded the site to include ancillary IT services like IT Help Desk, Cybersecurity, Backup & Disaster Recovery, Office Moves, Cloud Migration, VoIP, and White Label Services (IT to IT), among others.

To get started on your own website, simply follow this series of important steps:

1) What is the site for, what do you expect it to accomplish, and how will it accomplish that? These points need to be clearly defined. Are you selling specific items for shipping or downloading, or are you introducing your company’s services, or just want a place to post photos? I presume it is commerce oriented, or you wouldn’t be reading this on a Managed IT Services site. Speaking of which, if you are offering any service, whether it’s IT Support or Bookkeeping, you will want to display the range of services you offer, not just ‘IT consulting services’ or ‘bookkeeping services’. People come to your website for information – give them the opportunity for a ‘deep dive’ into your business.

2) Branding: Depending on how much you have developed your brand, either incorporate your color schemes, fonts, logo and so forth into the website or develop them from scratch. You are looking to develop or cement your brand recognition, and every aspect needs to support the brand. Do not underestimate the power of color – it will become a major part of your brand signature – and boost brand recognition by 80% according to Color Matters.

3) Find a DIY online website building site. If you’re selling line items, find a good ecommerce platform to facilitate your design and user maneuverability. Make it too tedious to negotiate and your buyer may go to another site that makes buying easy.

4) Pick the style and theme – take a look at the latest trends in web design. Once you choose the style, everything on the site needs to serve that style, which in turn MUST serve your brand - not jump around from high-tech graphics to cartoons and such. Pick a lane and drive in it.

5) Create, add, and optimize your content. SEO (Search Engine Optimization is a sub-field of IT Services that specializes in the mostly invisible things on your site that will propel you towards the top of search engines. Unless you have a ton pf spare time and an unlimited supply of headache medicine, it is wise to seek out top-notch consultants who specialize in SEO – and believe me, there are plenty of phonies out there. If in doubt, ask your IT support and services provider for reputable people.

6) Publish your site. Get it out there, but not until you have double-checked everything – bring in a third party – a colleague or willing relative to negotiate the site, making sure the content is readable, understandable, and easy to find. Check to make sure all links are operable. Check the loading speed: Pingdom offers a Website Speed Test – try it out. Make sure your home page is easy to get back to – it should be 1 click away, but never more than 3. Look at your site on different platforms to make sure it looks good on desktop, tablet, and smart phones.

7) Don’t just wind it up, let it go, and walk away. Monitor the website’s data, analyze it, and continue to improve it. Key data factors are: How many page views do you get? What your bounce rate is. How much time users spend on each page. Finally, if you’re selling something online, the bottom line is your conversion rate – what percentage of people who enter the site actually buy?

How much does website design cost?

As with anything, it depends on what you want it to do – how complex the site is and how many pages it includes. Doing it yourself is the cheapest, but there are plenty of services that will build a simple site your specifications, some cheap ($200 to $500), while larger agencies can charge in excess of $15,000. Huge, complex sites from an agency can run $40,000 to $75,000 or more.

What is website design and development?

Although the line between these two terms is often blurred, the layman’s definition is that design is what’s on top – what the user sees: the colors, layout, graphics, etc. Development is what’s underneath: coding languages like HTML, CSS and Javascript which make the buttons work. The developer’s job also includes making sure that all the elements work together seamlessly.

How to design a website layout?

Again, it depends on what you want your site to do. Find a website whose style and fluidity you like and emulate it (don’t just copy it). Choose the elements you respond to and remake them the way you want. Depending on your true abilities as a designer, you may want to hire a professional. The range of pricing is similar to those in previous answers here.

If you do choose to do it yourself, just pay heed to basic design principles. The more you can say in less space, the better. Less busy is usually better. Make sure that navigating the site is logical and intuitive - we have all been on sites so cumbersome that we looked elsewhere.

What should I have when I am ready to start my project?

Knowledge is power. We love it when a client comes to us with their Marketing plan and/or business model. This helps us learn the subtle distinctions that make your business unique. Having a clear understanding of the branding image and voice for the business is also very helpful. If you can, try to present a clear plan of the project that you can share with us, either in text or through illustration. The more information you can share, the more successful the outcome of your project will be.

However, if you don’t have something prepared to show, we recommend meeting with one of our designers for a free consultation. We can help guide you through the planning process, and keep you far away from the common project pitfalls that notoriously drives up the cost and time of a project.

Have questions? Contact Us

Will I own the work that IT Support LA builds for my project?

Absolutely! Upon final payment, you will receive any project usernames and passwords we created for your project, as well as the images, content and programming that was developed to complete your project. You will have the choice to receive your project files either via CD, Google Drive, DropBox, or Email.

Have questions? Contact Us

What would a website, or IT Support LA other design services cost?

Absolutely! Upon final payment of your project, IT Support LA will provide you with all of the usernames and passwords, third-party credentials (if applicable), and all creative properties developed to complete the project. That includes; content, images, programming, any subscriptions. We will deliver these either via CD, Dropbox, or email depending on client preference and the size of the file.

Want a free consultation with a designer? Contact Us

What does a website, or any of the other services IT Support LA provides cost?

Well, It would be like walking into a restaurant and asking the staff; how much to feed me? It’s impossible to say until it’s known what you are wanting. To better help our prospective clients, we do offer a free consultation to help define the needs of a project, estimate expenses, and develop reasonable timelines and expectations.

Have questions? Contact Us

What if your project runs over the estimated time of delivery?

Most designers won’t do a thing, but IT Support LA team will actually discount your project. You read correctly. If we delay working on your project for ten (10) or more consecutive days we will discount the cost of your project. We take being accountable to our clients seriously, and our clients appreciate this.

Have questions? Contact Us

What services does IT Support LA provide to their clients?

In addition to building custom web designs, we also build sites using WordPress, Joomla and Drupal. IT Support LA also provides affordable hosting, ethical Site Optimizations, intelligent E-mail marketing campaigns, and hands-on e-commerce solutions; so you never have to think of going anywhere else!

Have any questions? Contact Us

Will I have to stop my day to have review sessions about the project?

Not al all! As long as you have an Internet connection, you will be able to view your project in real -time, and communicate project notes directly to our team, through the secured project viewer we will assign to you at the start of the project. This makes relaying edits and project feedback to our team a snap!

Want a free consultation with a designer? Contact Us

Does IT Support LA warranty their work?

Most design teams cover their work for 30 days. IT Support LA offers a 90 day warranty on all of their digital design work. IT Support LA also provides free Watchdog Monitoring Service for the first 48 hours, when our work is posted on the Internet.

Want a free consultation with a designer? Contact Us

How much does a website cost?

The cost of a website can vary depending on various design factors. Though, our website projects generally start around $2,100 for basic business site. We recommend that you take the time to define the look, the features, and the tools you want your new site to have. Doing this, will help give you an accurate forecast of project expenses, project expectations, and the means to keep your budget well within its intended limit.

We are here to help. Contact us for your free project consultation

How long does it take to build a website?

If we have all the deliverables needed to keep the project moving forward, a standard 5-7 page site can take as little as 2 weeks to complete. Of course, delivery time greatly depends on some variables like; when we receive project deliverables, how soon we receive edit instructions, and when we receive written approval, to continue with the project.

We are here to help. Contact us for your free project consultation

How does the payment process work?

All projects start with a refundable 40% Good Faith deposit. Typically, there are three project milestones. Each milestone will have a review session where you will have ample time to review the project and discuss edit suggestions with your designer. A payment will be required following the completion of each edit session. When we receive your final payment, we will provide you with the creative properties, usernames and pass codes, and any subscriptions or accounts, to give you total ownership and control of your website so you can make updates when you wish, as you wish!

We are here to help. Contact us for your free project consultation

Your New and Redefined IT Experience Begins with a FREE Consultation.
Give us a call or schedule online today!