WOULD YOU have your gardener do your taxes?
Going Beyond Friends, Family and Favors to Market Your Business
Honestly, who hasn’t tried to leverage friends, family and favors to help build a business? It seems like a viable approach at first, but those who go down this road quickly realize the headaches rarely outweigh the benefits. Another pitfall is deciding to focus on expenses over experience, a choice which also yields maximum frustration, with low return on investment.
With IT Support LA, you don’t have to choose between costs and expertise, or go gray trying to have your friends or family members complete tasks you need done yesterday! In most cases, Unet Design winds up saving clients more time and money, while they enjoy the big-city talent for small-town prices. If that’s not enough, all of our work is backed by an industry-leading, 90-day warranty that includes several client features and conveniences that make for a stress-free, pleasant design experience which leaves clients smiling.
Mobile Responsive Designs
Today, with there being over 3.7 billion global mobile users, a standard is in place that says websites must accommodate the mobile market. Surprisingly, many owners don't know if they are, or not! Let us help and there will be no doubt your business is mobile ready, and web compliant.
Your website may look good, but how does it stack up to search engines and visitor expectations? At IT Support LA, you will never have to pay extra to have your site designed to today's search engine optimization standards. It is just one of the many things we do to create added value for our clients.
90 Day Warranty
Just try to find a design team that stands behind their work as much as we do. We offer an unprecedented, industry leading ``Bumper to Bumper`` 90 Day Warranty on all of our digital designs, giving you, the client, the peace-of-mind that your project is in the best of care. How's that for accountability?
Customize your Payments
It's not only fun to work with our team, it's also quite comfortable and very affordable. We now accept all major credit cards, PayPal and Venmo, so our clients can receive what they need now, and pay for it later. How's that for customer convenience?
Custom Maintenance Programs
We make maintaining a web site easy and affordable for our clients. Whether its a new site we built, or an existing custom built or a template site; we can develop a custom maintenance program made to fit your exact needs, without being a drain to your budget.
Secured Project View Room
You will never to have to stop your day for us. As long as you have an Internet connection, you can view your project being worked on in real time, as well as send project comments, share and send images and files directly to our team, from anywhere life happens to take you.
Our Approach Is Different
We do things differently at Unet Design. We never force our clients to have ongoing relationships with us, or discourage them from taking ownership of their projects. Instead, we provide free “how to” text and video tutorials to clients, so they feel comfortable making changes to their website. We also make sure they always have unfettered access to their domain registrations, hosting accounts, and any subscriptions that were secured for their project. We leave the unethical, strong-arm tactics to the designers and agencies that don’t care to foster long-standing relationships with their clients. At IT Support LA, we focus on building healthy client relationships based on three core principles: trust, follow-through, and old-school work ethics. Give us a try; you will be impressed.
Frequently Asked Questions
IT Support LA provides free consultations, not with a sales person, but with our designers, so you always get the most accurate responses to your questions. However, there are some questions we can answer for you right now,without having a free consultation.
The following FAQ’s were compiled by our team, and based on the questions most frequently asked by our prospective clients. Feel free to contact us if your question is not on this page.
What should I have when I am ready to start my project?
Knowledge is power. We love it when a client comes to us with their Marketing plan and/or business model. This helps us learn the subtle distinctions that make your business unique. Having a clear understanding of the branding image and voice for the business is also very helpful. If you can, try to present a clear plan of the project that you can share with us, either in text or through illustration. The more information you can share, the more successful the outcome of your project will be.
However, if you don’t have something prepared to show, we recommend meeting with one of our designers for a free consultation. We can help guide you through the planning process, and keep you far away from the common project pitfalls that notoriously drives up the cost and time of a project.
Will I own the work that IT Support LA builds for my project?
Absolutely! Upon final payment, you will receive any project usernames and passwords we created for your project, as well as the images, content and programming that was developed to complete your project. You will have the choice to receive your project files either via CD, Google Drive, DropBox, or Email.
What would a website, or IT Support LA other design services cost?
Absolutely! Upon final payment of your project, IT Support LA will provide you with all of the usernames and passwords, third-party credentials (if applicable), and all creative properties developed to complete the project. That includes; content, images, programming, any subscriptions. We will deliver these either via CD, Dropbox, or email depending on client preference and the size of the file.
What does a website, or any of the other services IT Support LA provides cost?
Well, It would be like walking into a restaurant and asking the staff; how much to feed me? It’s impossible to say until it’s known what you are wanting. To better help our prospective clients, we do offer a free consultation to help define the needs of a project, estimate expenses, and develop reasonable timelines and expectations.
What if your project runs over the estimated time of delivery?
Most designers won’t do a thing, but IT Support LA team will actually discount your project. You read correctly. If we delay working on your project for ten (10) or more consecutive days we will discount the cost of your project. We take being accountable to our clients seriously, and our clients appreciate this.
What services does IT Support LA provide to their clients?
In addition to building custom web designs, we also build sites using WordPress, Joomla and Drupal. IT Support LA also provides affordable hosting, ethical Site Optimizations, intelligent E-mail marketing campaigns, and hands-on e-commerce solutions; so you never have to think of going anywhere else!
Will I have to stop my day to have review sessions about the project?
Not al all! As long as you have an Internet connection, you will be able to view your project in real -time, and communicate project notes directly to our team, through the secured project viewer we will assign to you at the start of the project. This makes relaying edits and project feedback to our team a snap!
Does IT Support LA warranty their work?
Most design teams cover their work for 30 days. IT Support LA offers a 90 day warranty on all of their digital design work. IT Support LA also provides free Watchdog Monitoring Service for the first 48 hours, when our work is posted on the Internet.
How much does a website cost?
The cost of a website can vary depending on various design factors. Though, our website projects generally start around $2,100 for basic business site. We recommend that you take the time to define the look, the features, and the tools you want your new site to have. Doing this, will help give you an accurate forecast of project expenses, project expectations, and the means to keep your budget well within its intended limit.
How long does it take to build a website?
If we have all the deliverables needed to keep the project moving forward, a standard 5-7 page site can take as little as 2 weeks to complete. Of course, delivery time greatly depends on some variables like; when we receive project deliverables, how soon we receive edit instructions, and when we receive written approval, to continue with the project.
How does the payment process work?
All projects start with a refundable 40% Good Faith deposit. Typically, there are three project milestones. Each milestone will have a review session where you will have ample time to review the project and discuss edit suggestions with your designer. A payment will be required following the completion of each edit session. When we receive your final payment, we will provide you with the creative properties, usernames and pass codes, and any subscriptions or accounts, to give you total ownership and control of your website so you can make updates when you wish, as you wish!