This year marks the inaugural UpCity “Best of” awards honoring the top providers around the world in specific service categories based on their Recommendability Rating. The UpCity Recommendability Rating was developed to determine a B2B service provider’s credibility and trustworthiness, giving UpCity the confidence to recommend them to those businesses seeking services.

We are thrilled to announce that IT Support LA has been recognized as a Best of IT Services award winner by UpCity!

UpCity is a resource that helps connect businesses to service providers they can trust. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants to IT specialists and many more—nearly 2 million businesses (and counting) have visited UpCity to research and identify the best partner for their needs.

Joe Banks, SVP of Engineering at UpCity, had this to say about IT Support LA:

“IT Support LA’s mission to serve small, local businesses and provide all-inclusive support to them is admirable. Their values have proved to align with what the UpCity ‘Best of’ award recognizes and we’re proud to name them a winner.”

—Joe Banks, SVP of Engineering, UpCity

This honor has been driven in large part by our 5-star review rating on UpCity. Here are a couple of our favorite pieces of feedback we’ve received from our incredible customers:

“We love having IT Support LA for all our managed IT services! They are always so quick and responsive to our needs when they arise. Their technicians are extremely friendly and knowledgeable. Having the managed services allows our business to concentrate on other things knowing that IT Support LA has got all our computer needs covered. I would recommend them to everyone!”

–Marie Katz, Customer

“IT Support LA has been my firm's IT support company for the last couple of years. They have been terrific and have helped bring our technology up to current standards. I would recommend them to anyone without hesitation.”

– Justin Clark, Customer

Thank you, UpCity, for these wonderful awards, and thank you to our clients who make this all possible. The support we’ve gotten from all of you has been invaluable and we look forward to the projects on the horizon.

About UpCity

In their own words:
UpCity  is a resource that helps connect businesses to service providers they can trust. With more than 50,000 listed providers—from marketing agencies to accounting firms to HR consultants, and many more—1.5 million businesses (and counting) have visited UpCity to identify the best partner for their needs. Our mission is to facilitate successful relationships, so we created our data-driven Recommendability Rating to help guide us in ranking and recommending the top service providers in each local market and nationally.

For businesses seeking services, the transparency and trust we provide through reviews and data-driven insights help dramatically improve the B2B partner selection and purchase experience. Since our Recommendability Rating measures a variety of quality signals, businesses seeking services also have all the information they need to be confident in their choice

UpCity was founded in 2009 with the goal of helping businesses navigate the rapidly changing world of digital marketing. As the number of marketing service providers grew, so did the challenges for businesses searching for information they could trust to drive their decisions. We launched a core resource in 2017 to empower successful relationships between businesses and marketing service providers by providing transparent, trustworthy information.”

“UpCity’s proprietary Recommendability Rating algorithm measures each of our B2B Service Providers across nine digital signals, providing data-driven guidance for your potential new partner—helping you skip the guesswork.”

Over the years, UpCity’s Reviews for a Cause has donated $5 to various charities for every member review posted on their site. They run several campaigns throughout the year, and the recipient for this latest campaign was The American Stroke Association.

About the Awards:

UPCity bases their awards on a number of criteria, including their Recommandability Ratings as well as proprietary algorithms which measure the credibility and trustworthiness of the winners. Since UpCity’s basic business model consists of pairing up businesses with different types of vendors, their own reputation is on the line with every referral, these two factors, in additions to capability and competence, are of paramount concern.

They utilize a number of data points designed to help business owners find vendors that are a perfect fit for their enterprises, not the least of which are client reviews. Well aware that many sites have no filtering for fake vs real reviews, they use their own verification process: “Fighting fake reviews is our specialty—every review on UpCity is verified and validated by our quality team so you don’t have to worry if “Jane Jones” from Kansas City is real. She is.”

All of these factors have led them to identify the Top 25 IT Providers in North America. The 25 are in no particular order – there is no gradation from 1st to 25th. All winners share equal status within the 25.

About IT Support LA

Since 2002, we been a prominent member of the IT Support Los Angeles Community. We take a holistic, proactive approach to network management, rather than a mantra of “break & fix”. With our system, IT becomes virtually invisible. We are seriously confident in our ability to take your cares away from the network and allow you to focus on the core nature of your business.

We are a multi-award winning local Managed IT Services provider based in Tarzana, California. We recently began our 19th year in business serving the greater L.A. area and Ventura County, and have an excellent reputation – please check us on Google+, Yelp and the Better Business Bureau. We like to say that “We offer Ferrari service at Ford prices.”

With our 100% Money Back Guarantee in writing, we offer a risk-free way for prospective clients to try us out. Because we do not require a ‘hard’ contract, our clients can fire us at any time with 30 days’ notice. We have to be good.

Among the services we provide:

IT Help Desk Service
Onsite IT assistance
Cloud migration and management
Email migration
Backup and disaster recovery
VoIP phone systems
IT disposition and recycling
Office moves
White Label services (IT to IT)

We embody each and every aspect of the true, top-notch MSP. Our methodologies are iron-clad, yet adaptive to your environment. We have continuously scaled our growth to ensure no ‘growing pains’, and our technicians are never finished with ‘school’ – the IT landscape, as well as the nature of Cyber Crime, changes constantly and we maintain that those who are not a step ahead are far behind.

It is just this philosophy that has made our company award-winning:
o  2 Years awarded Best IT by the Small Business Expo
o  Awarded 2nd best company of any type in the US by the Small Business Expo
o  Awarded Best IT in California by Channel Futures
o  Listed as one of the world’s Top 501 MSPs by CRM and in the top 250 in the ‘Pioneer’ listing
o  4 years listed as one of the Top 501 MSPs in the World by Channel Futures
o  Globee Bronze Award winner for Chief Technology Officer of the Year in the IT Cloud/SaaS category
o  Awarded Best of IT by UpCity
o  Awarded Best of Cloud Consulting by Channel UpCity

Please call us for a FREE consultation by phone, and we will help you establish safe, reliable, and cost-effective solutions.